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Product safety declaration
Responsible operator in the EU
Company name: betonlook.nl BV
Address: Butaanstraat 10
Postal code: 7463 PG Rijssen
Phone number: +31 85 487 1268
Email: info@betonlook.nl
Product safety statement
Product safety at betonlook.nl
At betonlook.nl, the safety of our products and your trust in us are our top priorities. We comply with all relevant laws and regulations, including the GPSR - General Product Safety Regulation (EU) 2023/988. Our products are carefully selected and tested to ensure they are safe for normal use.
What we do for your safety
- Safety Checks: We carry out thorough inspections to guarantee the quality and safety of our products before they are added to our range.
- Clear Information: All our products come with clear instructions for use, warnings, and other essential information.
- Traceability: We keep accurate records of our products’ origins to ensure that any issues can be resolved quickly and efficiently.
Your responsibility as a customer
To use products safely, we ask you to:
- Carefully read the instructions for use before applying
- Follow all safety instructions and warnings
- Only use the product for its intended purpose
Do you have questions or doubts about a product? Please contact our customer service immediately at +31 85 487 1268 or info@betonlook.nl.
What to do in case of problems?
If a product safety issue arises, we will ensure a prompt solution. This may be a replacement or refund. Please contact our customer service and provide:
- The product and purchase date
- A description of the issue
- Photos or any other relevant information, if available
Want to know more?
For more information about the GPSR - General Product Safety Regulation and how we are committed to product safety, please get in touch with our customer service.